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💬 We're Here to Help

Contact HamesClan

Need help? Have questions? Want to connect with our community? Nightmare is here to support you and make your HamesClan experience amazing.

🎮 View Servers 🆘 Get Support 🌐 Social Media

Need Help Right Now?

🚨

Urgent Issues

Griefing, harassment, or rule violations

Use the contact form below for immediate attention

❓

General Questions

Gameplay help, rules, or server info

Use the contact form below for assistance

💡

Suggestions

Ideas to improve the server experience

Use the contact form below to share ideas

Ready to Get in Touch?

Whether you need whitelisting, have suggestions for polls, want to report issues, or have general questions - Nightmare is here to help with all your HamesClan needs.

For whitelisting, poll suggestions, support, or any other requests

How Can We Help?

Choose the support option that best matches your needs. Nightmare is here to help with anything HamesClan-related.

🤝

General Support

Questions about gameplay, rules, or getting started

Contact Nightmare in-game or via website
🔧

Technical Issues

Connection problems, lag, or technical difficulties

Use /report in-game or contact Nightmare
Urgent
⚖️

Rule Violations

Report griefing, cheating, or inappropriate behavior

Use /report in-game or contact Nightmare
Urgent
📝

Appeals & Disputes

Appeal bans, contest punishments, or dispute decisions

Contact Nightmare directly with appeal details
💡

Suggestions & Feedback

Ideas for server improvements or new features

Use /suggest in-game or contact Nightmare
💬

Community Feedback

Share your thoughts on server improvements or community ideas

Use contact form above or message Nightmare in-game

📞 Response Times

🚨 Urgent Issues

Usually within 30 minutes during active hours

❓ General Support

Within a few hours, usually much faster

💡 Suggestions

Acknowledged within 24-48 hours

Private Discord Community

Information about our private Discord community

🔒

Private Discord Community

Our Discord server is a private, closed friend group, reserved for existing members and those directly invited by Nightmare. This helps us maintain a close-knit, trusted community environment.

If you need server access, please contact Nightmare directly on Discord. You should already know how to reach them.

Note: Our Discord is not publicly accessible and is limited to our close friend group. This policy helps us maintain a private, trusted environment for all members.

Connect With Us

Follow our social media channels to stay updated with the latest news, connect with the community, and never miss important announcements.

💬

Discord

Contact Nightmare directly

Our Discord is a private, closed friend group. For server access, please contact Nightmare directly.

Visit Discord
🐦

Twitter/X

@Hames_Clan

Follow us for quick updates, announcements, and community highlights

Visit Twitter/X
📺

YouTube

@hamesclan

Subscribe for server tours, event coverage, and community showcases

Visit YouTube

Frequently Asked Questions

Quick answers to the most common questions we receive

How do I get whitelisted to join the servers?

All HamesClan servers require whitelisting before access is granted. Use our contact form above to request access from Nightmare. Most applications are processed within 24-48 hours. See our servers page for detailed instructions.

How do I report a player for breaking rules?

Use /report [player] [reason] in-game for immediate issues, or use our contact form above for detailed reports. Include screenshots or evidence if possible.

I was banned/muted - how do I appeal?

Use our contact form above to send your appeal to Nightmare explaining your situation. Be honest about what happened and why you think the punishment should be reconsidered. Appeals are reviewed fairly and promptly.

Can I suggest new features or changes?

Absolutely! We love player feedback. Use our contact form above to share your ideas with Nightmare. Popular suggestions that fit our server goals are often implemented in future updates.

Is there a way to donate or support the server?

We appreciate the thought! Currently, Nightmare keeps the server running through his own funding to maintain our no-pay-to-win philosophy. The best way to support us is by being an active, positive community member and spreading the word about HamesClan.

Still Have Questions?

Don't hesitate to reach out! Our community is built on helping each other, and we're always here to make sure you have the best possible experience on HamesClan.

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HamesClan OG Survival: play.hamesclan.com | Support: Available in-game and via website